Regional Director - 1200005D Job Management Primary Location United States-MA-MADedham Organization Cambridge Massachusetts MENTOR Founded in 1980, Massachusetts MENTOR provides home and community-based services to children and adults with intellectual and developmental disabilities and youth with emotional and behavioral challenges, as well as their families. Through a range of individualize services, including Therapeutic Foster Care and Host Home programs, Massachusetts MENTOR helps individuals of all abilities live life to the fullest in the communities they call home. Massachusetts MENTOR is a partner of The MENTOR Network, a national network of local human service providers offering quality, community-based services to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families. With opportunities from coast to coast, when you join Massachusetts MENTOR and The MENTOR Network, you'll make a difference every day and help to provide quality of life enhancing services to individuals across the country.
Description
ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
Oversees the operations of a large region within a state with revenues of around $15 million. Oversees implementation of operations and individual's supported service and supports for all service lines within a region of a state.
Responsible for the financial performance of a regional business unit, reviews financial statements, oversees regional purchasing, and ensures billing compliance and documentation
Implements regional core growth strategy to increase census, maximize utilization and occupancy percentages; responds to local requests for proposals to address payer needs; identifies and participates in new start development initiatives as appropriate; and identifies potential acquisition partners.
Maintains and fosters relations with local government authorities such as counties, regional centers and managed care contractors; implements regional strategy to foster relations with case managers and referral agents; participates in building relationships with local legislators and government officials; and lobbies on behalf of individuals receiving services and Network as appropriate.
Implements regional strategies to maintain and foster relations with individuals receiving services, families and guardians; oversees implementation of
individuals supported satisfaction surveys, and implements enhancement plans as appropriate.
Oversees regional quality enhancement and implementation plan, coordinating Network standards, licensing requirements and individuals supported needs; and oversees regional incident reporting.
Oversees regional implementation of incident management protocol; ensures timely incident reporting and corrective action; reviews trends; develops and implements responses; and may assist with regional investigations.
Oversees development and implementation of regional health and safety programs for individuals receiving services and employees; directs supervision of nursing contracts and/or nurse supervisor as applicable.
Maintains regional compliance with Network and regulatory standards for clean, neat, and safe living and working environments; assures pleasant, age-appropriate, well-decorated home-like residential living environments; and directs regional maintenance program.
Provides leadership including direct supervision of Area Directors and/or Program Directors, Program Manager I, Program Manager II and the regional support team; implements Network employee practices; oversees regional safety and workers' compensation implementation; approves involuntary terminations and reviews written warnings; and establishes employee orientation and training programs.
Maintains licensing and compliance for regional services and supports; assures timely and accurate documentation; oversees regional implementation of Network compliance plan; and reviews correction orders and approves regional compliance plans.
Performs other related duties and activities as required.
Qualifications Requirements:
Bachelors degree required
Masters degree in business or human services preferred
Seven to ten years of experience with significant management experience in the human services industry
Other education and experience plus licensure as required by state
Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services in more than 30 states to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families.
